Legal notice - GDPR

Company information : 

You Real Estate SRL - under the trade name You Real Estate

Whose registered office is located at :

Rue Berckmans 9
B-1060 Saint-Gilles Belgium
Telephone: +32 2 460 83 86
Email: info@yourealestate.be
VAT number: BE 0634.736.821
Agrégation IPI : 510.425 (Mr Romain Bourja) - 510.605 (Ms Amalia Levy)
Inspection body: IPI - rue du Luxembourg, 16B, 1000 Brussels
Code of ethics: IPI - www.ipi.be

In accordance with ethical guideline no. 1, which came into force on January 1, 2007, we would like to point out that our professional civil liability is covered by an insurance policy underwritten by SA AXA BELGIUM, no. 730.390.160.

Legal disclaimer

Agence Immobilière You Real Estate undertakes to comply with all laws concerning the establishment and operation of a website. The publisher draws the attention of its site users to the following points:

 

Personal data processing policy & RGPD

This document describes the policy of our company, You Real Estate SRL (trade name You Real Estate), when processing personal data. This policy applies to both computerized and manual data processing.

You Real Estate SRL (hereinafter referred to as "You Real Estate" or "We") is responsible for the processing of personal data collected when you visit our site, when you make a request via our site, or in the course of our business (data collected during a telephone conversation and/or at any event organized by You Real Estate).

You Real Estate ensures the lawful collection and processing of your personal data in accordance with the General Data Protection Regulation (the "GDPR") and any other legislation concerning privacy. Our agency is attentive to the confidentiality of your data and the exercise of your rights.

1 Directly collected data

We collect the following data: Your surname, first name, address, telephone number, email address, preferences for purchasing or renting a property, budget for this property.

If you refuse to provide certain essential data, we may not be able to provide our services. Please provide us with the correct data so that we can provide you with the best possible service.

2.indirectly collected data

We may also process data concerning you from third parties such as certain media (immoweb, vlan, logicimmo, etc.). This data is only communicated to us following a request via the forms provided on their respective sites. In this context, your e-mail address or contact details may be used by You Real Estate for the purposes specified below.

You Real Estate processes your data on the basis of its legitimate interest in the proper functioning of its business and the Site.

For the rest, we only process data that is essential to achieve the intended purpose. We therefore use your data only when necessary:

  • To process the data of all persons who have shown an interest in our services, based on You Real Estate's legitimate interest in keeping them informed.
  • In the context of contract preparation, execution or dissolution.
  • To meet the legal and regulatory requirements to which You Real Estate is subject.

Data is collected and processed by You Real Estate for the following purposes:

  • The provision of real estate sales and rental services offered by You Real Estate.
  • Optimization of your searches when you are on our Site.
  • Your information about the services offered by You Real Estate, including the prospecting of new customers.

The information is for internal use only and will therefore never be sold to other individuals or legal entities, whether or not they are linked to our company. However, such data may be communicated, at the request of the judicial authorities or the police, without the prior authorization of the holder.

Third-party companies may be required to handle certain data in order to provide the technical services necessary for the proper performance of You Real Estate's services. Such handling is always carried out in the name of and on behalf of You Real Estate, which assumes full responsibility, on the basis of contracts ensuring the security of your data. You Real Estate may transfer your data to :

  • External accounting or consulting services.

You Real Estate may also need to transfer your data in order to prepare or carry out its services (e.g. a prospective tenant's contact details are sent to the owner to arrange a viewing of the property). In such cases, You Real Estate undertakes to communicate only the data that is strictly necessary.

The Data will be kept for as long as is necessary to provide the service requested and accepted by the data holder and for the legal periods required by any regulations to which the real estate agent is subject.

We have implemented appropriate security measures to protect the loss, misuse or alteration of your data.

All our employees who have access to your data are bound by a strict duty of confidentiality.

Personal data is only passed on to the staff responsible for processing requests. This data may be communicated to persons outside our agency when necessary (see above).

You have the following rights at all times:

  • Right of access to your data : In other words, the right to obtain confirmation from the data controller (i.e. us) as to whether or not data is being processed, and access to said data.
  • Right of rectification inaccurate information and that incomplete data be completed.
  • Right to erasure when your data is no longer required for the purposes for which it was collected.
  • Right to limitation : when the data controller no longer needs the data, but it is still necessary. When such a restriction, which is in principle temporary, is put in place, the data may only be processed, except for storage purposes, with the consent of the data subject or for specific reasons.
  • Right to portability : you have the right to obtain the data supplied in a structured, commonly used and machine-readable format, and to ask us to transfer this data to another data controller (if the data has been transferred on the basis of a contract or, where applicable, on the basis of your consent).
  • Right to object : You have the right to object to the processing and, in any case, to object to receiving commercial information.

If you wish to exercise any of the rights listed above, report a problem with our applications, require specific assistance or send a comment, please contact us by the means listed below:

  • By e-mail: info@yourealestate.be
  • By post: You Real Estate SRL- Avenue des Ormeaux 24 - Uccle
  • By phone : +32 2 460 83 86

Your request to exercise your rights will be answered as soon as possible, and at the latest within one month of receipt of the request, via the same communication channel.

Please do not hesitate to contact us if you consider that we are not treating your data with the care you expect. You can also contact us directly and lodge a complaint with the Data Protection Authority:

  • Address: Rue de la Presse, 35, 1000 Brussels
  • Phone : +32 (0)2 274 48 00

Terms and conditions of use

These general conditions of use apply to all users of the www.yourealestate.be website (hereinafter the "Site"), without prejudice to the application of You Real Estate's general conditions, specific conditions or contracts.

You Real Estate makes every effort to ensure the security of the Site. However, You Real Estate cannot be held responsible for the temporary unavailability of the Site and the information it contains, and/or for the presence of viruses on the Site. You Real Estate shall not be liable for any damage to a computer resulting from use of the Site (including loss of data).

All elements of the Site are the exclusive property of You Real Estate. Total or partial reproduction of this Site by any means whatsoever is prohibited, unless expressly authorized by You Real Estate under contract. All trademarks, logos, illustrations, images, videos, designs and models appearing on the Site, whether registered or not, are and shall remain the exclusive property of You Real Estate. Any total or partial reproduction, downloading, modification or use of these trademarks, illustrations, images, etc. for any reason and on any medium whatsoever, is strictly prohibited without the express prior written consent of You Real Estate.

The services and goods offered on the site are described in good faith, as accurately and faithfully as possible.

By providing us with your data and search criteria, we'll send you a list of ads that match your criteria. You'll also benefit from free information about our special offers and agency services. This information can be personalized on request.

However, the goods and services presented do not constitute an offer for sale, but rather a presentation of the range of goods and services offered by You Real Estate. You Real Estate may modify the information contained on the site at any time.

References on the Site to other sites or to products or services of third parties do not imply any endorsement of such products, services or third parties. You Real Estate is in no way responsible for the content of the referenced sites or for the links mentioned on these sites. Visitors use these links at their own risk and are responsible for complying with the terms and conditions of these sites.

You Real Estate updates its legal notices regularly, in particular to take account of any changes in regulations. We therefore invite visitors and other interested parties to read them regularly.

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